Dynamics 365 consulting and implementation for Australian businesses
Most businesses run finance on one system, sales on another, and service on a third. They do not talk to each other. Dynamics 365 changes that.
One platform where your operations, sales, service, and customer data all connect. Start with what you need. Everything works together.
Six products. One connected system.
Each Dynamics 365 product solves a specific part of your business. Implement one or implement all six. They share the same data, the same security, and the same Microsoft ecosystem. No integration headaches. No duplicate data entry.
Business Central
Finance, inventory, purchasing, manufacturing, and warehouse. The operational core of your business.
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D365 Sales
Pipeline management, forecasting, quotes, and customer relationships.
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D365 Field Service
Work orders, scheduling, mobile technicians, and asset management.
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D365 Customer Service
Case management, SLA tracking, knowledge base, and omnichannel support.
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D365 Customer Insights
Unified customer data, segmentation, and journey orchestration.
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Modern Work
Microsoft 365, Teams, SharePoint, and Copilot. Set up properly, secured, and adopted.
Learn more →Your data flows. Your team does not re-enter it.
Shared data platform powering every product
Sales to Operations
A sales rep closes a deal in D365 Sales. The order flows into Business Central. Inventory is allocated. Invoice is generated. No one re-entered anything.
Service to Field to Finance
A customer logs a complaint in Customer Service. A field technician is dispatched through Field Service. Parts used are deducted from Business Central inventory. The customer gets a status update automatically.
Insights to Action
Customer Insights identifies your top 20% of buyers. D365 Sales surfaces them as priority leads. Your team focuses on the accounts that matter.
Start with what you need
You do not have to implement everything at once. Most clients begin with one product and expand as their needs grow. Every product connects natively so adding a new one later is seamless.
Not sure where to start? Book a discovery call and we will help you figure out which product makes the most sense for your business right now.
Every Dynamics 365 implementation we deliver is fixed price. You know what you are paying before the project starts. No hourly billing. No surprise invoices.
Dynamics 365 built for your industry
We build purpose built extensions on top of Dynamics 365 for industries with complex operational requirements. Our F&B solutions handle catch weight inventory, lot traceability, yield management, and export compliance natively within the platform.
Every extension is built on standard Dynamics 365 architecture so it stays upgrade safe. You get industry specific functionality without sacrificing the core platform benefits.
Meat Processing
Kill floor data capture, yield tracking, grower settlements, export certification.
Seafood
Quota management, species tracking, catch weight processing, cold chain logistics.
Food Manufacturing
Recipe management, batch processing, quality control, allergen tracking.
Fresh Produce
Grower management, pack house operations, quality grading, shelf life tracking.
Common questions about Dynamics 365
What is Dynamics 365?
Dynamics 365 is Microsoft's business applications platform. It includes products for finance, sales, service, field operations, and customer engagement. They all run on the same data platform and integrate natively with Microsoft 365.
Do I need to implement all the products?
No. You can start with one product and add others over time. Each product works independently but connects seamlessly when you add more.
How much does Dynamics 365 cost?
Cost depends on which products you implement, how many users you have, and what customisations you need. Every Equerra project is fixed price. Contact us for a specific quote.
Can I migrate from MYOB, Xero, or NAV to Dynamics 365?
Yes. We have established migration paths from MYOB, Xero, Dynamics NAV, Dynamics GP, and Sage. We handle the data migration as part of the fixed price project.
How long does implementation take?
A single product implementation typically takes 2 to 4 months. Multi product implementations are phased, with the first product live within 3 months and additional products added over time.
What ongoing support do you provide?
Unlimited support is included with every implementation. We do not disappear after go live. If you need help, training, or changes, we are there.
Is Dynamics 365 suitable for small businesses?
Yes. Business Central is designed for small to mid size businesses. You can start with a small number of users and scale as you grow.
Do you work with businesses outside Food and Beverage?
Yes. We specialise in Food and Beverage but our Dynamics 365 expertise applies to any business. We work with manufacturing, wholesale distribution, logistics, and other industries.
Ready to connect your business?
Book a free discovery call. We will discuss your current systems, understand your requirements, and give you a clear picture of what Dynamics 365 looks like for your business. Fixed price, no obligation.